Joining Juniper and James Cook University


Juniper Networks has announced that James Cook University Singapore (JCU Singapore) deployed Juniper’s cloud-delivered wireless access solutions driven by Mist AI for upgrades to its campus network.

With the Juniper Access Points, JCU Singapore has built an AI-driven wireless network that supports its drive towards creating a technology-enhanced education program, delivering seamless blended learning experiences for its students.

Fully owned by JCU Australia and ranked in the top 2% of universities in the world, the Singapore campus was established in 2003 as part of its commitment to internationalize its operations.

In addition to its research programs, the university offers a range of university-level programs spanning various disciplines, including Business, Tourism & Hospitality, Information Technology, Education and Psychology.

During the pandemic, the university conducted over 60,000 online learning and teaching sessions before resuming full campus operations in 2022. In response to students’ feedback for JCU Singapore to continue providing a flexible learning environment, the university embarked on an ambitious project to offer most courses through a blended learning approach.

Additionally, as the student population grew (surpassing the 2022 target by 6%), the university recognized the need for a more robust network to support their evolving mobility requirements.

Building on a long-term relationship that spans across its campuses in Australia and Singapore, JCU Singapore teamed up with Juniper to overhaul its campus wireless network.

The university deployed the Juniper AP43 and AP63 Wireless Access Points across its facilities – including its lecture and seminar rooms, libraries, labs, aquaculture research centers and sports facilities – ensuring comprehensive high-speed wireless coverage across the entire campus.

Using Juniper’s Mist AI and Cloud, the university’s IT team deployed the APs campus-wide, establishing the wireless network before the school term and achieving comprehensive network visibility through a unified management interface.

The APs work in conjunction with Juniper Mist Wi-Fi Assurance, enabling the IT team to swiftly resolve Wi-Fi issues by pinpointing their source.


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