HID Cameras Installed at Batam Seaport Autogates

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Indonesia’s immigration authorities have installed the HID U.ARE.U Camera Identification System as the facial recognition component for the automated border crossing gates throughout the Batam ports.

The international seaport at Batam Centre is one of the busiest border spots between Indonesia, Singapore and Malaysia. Approximately500,000 people move across Batam’s five seaports each year.

Facial recognition is becoming an increasingly important tool for border security. It is fast, seamless, secure, and offers a contactless approach to identity verification. Combining a self-service gate system, document reader, and facial recognition camera transforms border control and boosts the passenger experience.

The intuitive passenger verification begins when an individual approaches the autogate and places their passport on the HID ATOM document reader to scan the data. Once confirmed, the first gate opens, and the traveller steps forward in front of the HID U.ARE.U camera to scan their face. Once the system confirms a match between the passport photo and the passenger’s face, a second gate opens, and the visitor is on their way.

“People moving through borders really appreciate the efficiency provided by this Autogate system with facial recognition,” said Silmy Karim, Director General of Immigration in Indonesia. “Wait queues are now drastically decreased, and passengers are empowered by the fast and convenient self-service process that has them on their way in a matter of seconds.”

HID says Indonesia selected its U.ARE.U camera based on its engineering that met the project’s many requirements, including:

  • Combined HID-patented multispectral imaging technology with artificial intelligence to deliver impeccable performance even in challenging lighting conditions;
  • On-device biometric processing, including face detection, capture, image quality checks and liveness detection for the highest level of performance and maximum data protection;
  • Industry-leading presentation attack detection with passive liveness detection to prevent fraud attempts in unattended use cases (ISO 30107-3 PAD Level 1 compliance, Level 2 pending);
  • Top NIST ranking in matching speed and accuracy; and
  • Ethically trained and built AI to reduce matching bias.

The new autogate system at Batam Centre now completes the entire identity verification process within seconds, improving passenger throughput and operational efficiencies.

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