Tencent Cloud has announced a strategic partnership with TrueWatch, a Singapore-based unified monitoring platform provider. The company says the agreement, signed at the inaugural Tencent Cloud Day event in Indonesia, marks a milestone in advancing cloud observability solutions across Southeast Asia.
The partnership will allow TrueWatch to deploy its observability platform within Tencent Cloud’s Indonesia Availability Zone, ensuring low-latency access, robust security, and compliance for Indonesian enterprises.
Through this partnership, TrueWatch will leverage Tencent Cloud’s local data centre infrastructure to launch Indonesia’s first multi-cloud SaaS observability platform, giving enterprises real-time monitoring, analytics, and cloud-native observability tools across multiple cloud environments.
The newly announced partnership is set to deliver three key benefits to clients:
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Improved performance and scalability: By deploying on Tencent Cloud’s Indonesia Availability Zone, TrueWatch has achieved high availability and reliability for its observability platform, ensuring a 99.99% uptime SLA for our enterprise customers;
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Faster deployment and operational efficiency: With Tencent Cloud’s advanced cloud resources, global infrastructure, and availability zones, TrueWatch has cut infrastructure setup and deployment time by 50%, accelerating its go-to-market strategy and enabling customers to integrate observability solutions faster; and
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Best-in-class global security and compliance: Hosting the observability platform on Tencent Cloud’s globally certified infrastructure ensures compliance with local data protection regulations in key markets, including Indonesia, Singapore, Europe, and North America.
“Tencent Cloud’s partnership with TrueWatch highlights our continuous commitment to driving digital innovation in Indonesia,” said Tencent Cloud’s Faye Gong. “Our scalable infrastructure combined with TrueWatch’s cutting-edge platform is now set to empower businesses, optimizing their cloud ecosystems with unmatched efficiency and reliability.”
“This collaboration is a game-changer for enterprises struggling with fragmented cloud environments,” said TrueWatch’s Mike Loong. “Tencent Cloud’s robust infrastructure allows us to deliver a unified observability platform that not only simplifies complexity but also aligns with Indonesia’s data sovereignty needs. Together, we are committed to pushing the boundaries of observability, helping businesses from any industry operate with precision, and ensuring every decision is backed by real-time, actionable insights.”
